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Covid-19 Update

Covid-19 Update

Covid-19    last updated 27.03.2020

Covid-19 update 08.05.2020

All departments are open and operating within social distancing guidlines. We are still operating a closed gate system where all customers are asked to phone for access, this allows us to manage the number of people in the premises at any one time. We continue to ask all customers to honour the social distancing guidelines as will our staff.

Current opening hours:

Mon - Fri   8am - 5pm

Sat     Closed 

Sun   CLosed 

Thanks

Stirling Trailer Centre

 

 

 

 

Covid-19 update  27.03.2020
As of Monday 30th March we will be operating a closed gate system, we are OPEN but will require any visitors to phone on arrival where we will then direct you accordingly. We would encourage all customers to phone or email any enquiries and we will respond as soon as possible, This will ensure a smooth service and reduce time on site. 
Our usual services are on offer including Trailer servicing and repairs, supply and fit of Tyres, mobile breakdown & repairs and supply of any parts required. We can offer a free loan trailer while yours is in for repair. 
We would ask all customers to honour and act within the social distancing guidelines as our staff will be. 
We will be closed to the public on Saturday 28th March for stock taking.

Take Care

Stirling trailer Centre

 

 

 

 

 

Covid-19 Update  24.03.2020
Following the government's announcement last night, we would like to update all of our customers on how our business plans to operate within the imposed lock down measures.

Our utmost priority is the health and wellbeing of our staff and customers, so we would advise all to contact us by phone or email before attending the premises. When on site we ask that you adhere to the social distancing advise issued by the government. On arrival please phone and one of our staff will see to you.

The situation is changing on a daily basis and so our hours of business may be affected, please contact us prior to travelling to ensure we are open.

We aim to continue to support our key working industries where trailers are an essential part of business to ensure the transportation of livestock and goods to keep the supply chain moving. 

Service Department
-Trailer safety remains paramount and our workshop will be open to ensure trailers are repaired & serviced.
-If your trailer requires a lengthy repair, we can offer a loan trailer free of charge to reduce stress on your business.
-Service collection / drop off . . all communication can be done over the phone & email reducing risk of exposure.

Trailer Sales 
-if you are due to collect a trailer our sales team will have already been or will be in contact to make the necessary arrangements.
-If you are looking for a new or used trailer our Sales team will still be working but we ask you to make initial contact via phone or email where possible.

Parts
-Our parts department are functioning to ensure vital parts are supplied to keep trailers on the road legal.
-All parts can be posted to your door, please contact our parts department by phone or email to discuss.

Trailer Training
-All B+E trailer training has been suspended for 3 months, if you have a booking with us we will have already been in touch with you to update.
-Currently no new bookings will be taken However we are happy to discuss the course and training services we offer, again please contact via phone or email.

Some of our team will be working from home so we ask for your patience in dealing with your enquiry, we still aim to provide a high level of customer care under these difficult circumstances.

In these uncertain times we would like to thank all of our customers for their support and ask you to take care of yourselves and your families.

Thanks,

Stirling Trailer Centre

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